Privacy Policy
At Companion Care Home HealthCare, we are committed to protecting your privacy and the confidentiality of your personal information. This privacy policy outlines how we collect, use, and safeguard your personal information in accordance with applicable laws and regulations.
Information We Collect: We may collect personal information from you when you use our services, such as your name, address, telephone number, email address, and health-related information. This information may be collected through various means, including in-person meetings, phone calls, emails, or through our website.
How We Use Your Information: We use your personal information to provide you with high-quality home healthcare services, to communicate with you about your care, to process payments, and to comply with legal and regulatory requirements. We may also use your information to improve our services and to provide you with information about new services or promotions that may be of interest to you. We will only use your information for these purposes, unless we obtain your consent or unless otherwise required by law.
Sharing of Information: We may share your personal information with third parties, such as insurance companies, other healthcare providers, or regulatory agencies, as necessary to provide you with the best possible care. We may also share your information with our affiliates, service providers, or business partners who assist us in providing our services. We will only share your information with these parties to the extent necessary to provide our services and we require that they maintain the confidentiality of your information.
Security of Your Information: We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, or use. We maintain physical, electronic, and procedural safeguards to protect your information and we train our employees on the importance of maintaining the confidentiality of your information.
Your Rights: You have the right to access, correct, and request the deletion of your personal information, subject to applicable laws and regulations. You also have the right to request a copy of this privacy policy and to ask any questions you may have about our privacy practices.
Changes to this Privacy Policy: We may update this privacy policy from time to time to reflect changes in our information practices. We will post any updates on our website and we encourage you to review this policy periodically.
Email Communications Privacy Statement: Companion Care Home Healthcare LLC may send email communications related to services, appointment coordination, transportation updates, caregiver support, community resources, newsletters, and organizational announcements. We collect email addresses only through voluntary contact, referrals, service enrollment, website forms, or direct communication with our organization. Email addresses and personal contact information are not sold, rented, or shared with third parties for marketing purposes. Recipients may unsubscribe from non-service-related email communications at any time by clicking the unsubscribe link included in our emails or by contacting our office at: Companion Care Home Healthcare LLC - 832-626-2933. Transactional or service-related emails necessary for care coordination may still be sent when required to support active services.
SMS Communications Privacy Statement: Companion Care Home Healthcare LLC respects your privacy. When you opt in to receive SMS communications from us, your mobile number and consent information will be used solely for communication related to our services, including appointment reminders, service updates, transportation coordination, and important notifications. Mobile opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share your mobile phone number with external organizations for their marketing use. Message frequency may vary depending on services requested. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact our office at: Companion Care Home Healthcare LLC - 832-626-2933.
By providing your phone number, you consent to receive SMS messages from Companion Care Home Healthcare LLC. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.
Contact Us: If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at info@companionhomehealthtx.com.