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Payment Terms & Conditions

1. Introduction

Welcome to Companion Care. These Payment Terms and Conditions outline the rules and regulations for the payment of services provided by Companion Care. By making a payment, you agree to be bound by these terms.

 

2. Payment Methods

We accept the following methods of payment:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

  • Electronic Funds Transfer (EFT)

  • Checks

  • Online payment through our secure portal

 

3. Payment Due Dates

Payments are due upon receipt of the invoice unless otherwise specified. Invoices are generated monthly and sent via email or postal mail, based on your preference.

 

4. Late Payments

A late fee of [Insert Late Fee Amount or Percentage] will be applied to any payment not received by the due date. If the payment is not received within [Insert Number of Days] days after the due date, we reserve the right to suspend services until the outstanding balance is paid in full.

 

5. Refunds and Adjustments

Refunds are issued only under specific circumstances, such as overpayment or billing errors. To request a refund, contact our billing department at [Insert Contact Information]. Refund requests must be made within [Insert Number of Days] days of the payment date.

 

6. Disputed Charges

If you believe there is an error on your bill, please contact us immediately at [Insert Contact Information]. We will investigate the issue and provide a resolution. Disputed amounts will not be considered overdue while under review, but undisputed amounts must be paid by the due date.

 

7. Service Termination

Companion Care reserves the right to terminate services for non-payment. If services are terminated due to non-payment, you may be required to pay the outstanding balance and any associated reactivation fees before services can be reinstated.

 

8. Changes to Payment Terms

Companion Care may update these Payment Terms and Conditions from time to time. Any changes will be communicated to you via email or our website. Your continued use of our services after such changes will constitute your acceptance of the new terms.

 

9. Contact Information

If you have any questions or concerns about these Payment Terms and Conditions, please contact us at:

Companion Care
[Insert Address]
Phone: [Insert Phone Number]
Email: [Insert Email Address]

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